I do hope my positive experience will continue! We like how easy it is to order and will continue to order online and avoid the other places we were buying similar products from such as Whole Foods and Boise Co-op. I spent an hour filling my cart, which totaled $230. Is this your company? Health Products in Boca Raton, FL. Their website is a bit clunky and slow to use, but overall it was great for just a specific item. But to sell, they hear well!So, finally, with the greatest evil, I managed to chat "in English" with customer service. Week later Visa refunded. Write A Review (It only takes 30 seconds!) Vitacost also ranks 26th among Vitamins & Supplements sites. The Rose 3 reviews. All this while in the dark. Its location on this page may change next time you visit. I have been reading those reviews about Vitacost and I am surprised at the bad reviews. I'll be ordering from Swanson from now on. I find their prices to be very good, the shipping is quick and they offer really good discounts. WARNING! Awesome company. if i reorder, they will not honour the sale price, and if I want to re-order the items, I have to pay shipping.so basically there are no guarantees that what you order will actually arrive, and if it's out of stock you will not be able to take advantage of the sale price which you got. This will be my LAST order from them. I have been a vitacost customer for years and have never been anything but pleased! No . I've been buying from Vitacost for 7 years and have been very satisfied. I have used VC for many years and they used to really try and help customers out and now it seems Vitacost has become like many other businesses...greedy and money hungry. Well, all I can say is kudos to you, Vitacost! The site said expect a delay to their normal 2 day delivery after the order is processed. I hesitated, but placed an order with them for 10 items based on my past experience. Vitacost.com is your place for healthy living & eating! Unsubscribe easily. Shop for vitamin B complex, vitamin B12, B2, B9 with folic acid, and more. Best online shopping experience POSSIBLE!! Vitacost Reviews. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. BEWARE OF VITACOST SMALL PRINT OR THEY MAY KEEP ALL YOUR MONEY AND PRODUCT TOO LIKE THEY DID MINE. Now we owe double for stuff you can seldom tell if it actually works. Companies. 0 Reviews . I do not trust Vitacost any more. They can be deadly! Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. The package arrived on the 20th, but was missing two items. Orders placed can not be tracked using their website. Unsubscribe easily. Pleased with products, delivery, and customer service. Review by Semha 1 year ago. Why don't they send us a shipping label to send everything back? I am going out of my way to find a place online to rave about this company and found this site. Minimum 10 characters Would you like to add a photos or videos? Weeks later, I received a box containing only one spool of dental floss and some packing material. BBB accredited since 4/11/2011. Vitacost's review score is 33.8% lower than the average review score of the top recommended Vitamin Stores Company Vitacost is one of the largest food supplement distributors and manufacturers in the USA, so you can count on the purity and efficacy of the superior ingredients used in every Vitacost product. I am absolutely amazed at this company. 0 Reviews . Be the first one to find this review helpful. Customer service does not respond. Unsubscribe at any time. Vitacost.com Reviews. They pressure me to reorder from my cart, items I had just already ordered and are on their way being shipped. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Verified customer They have this magazine promotion going on, but every time me or my friends have spent over the amount to get the 'free' magazine offer, we never receive our magazines. I save soo much money every month … Buy discount vitamins, supplements, health foods, beauty products & more. Thank you to all who were a part of my order experience! I ordered from Vitacost for years but they have changed. A link has directed you to this review. Vitacost also ranks 26th among Vitamins & Supplements sites. How could they possibly do better than having the BEST PRICES and the FASTEST FREE SHIPPING? I don't understand the extremely negative reviews here. Tell us about your experience with Vitacost.com: Your name: Your email address: Reviews 14. Il paraît qu'ils ont 60 jours pour livrer. The prices were reasonable and with the fast service and Customer Service reps who are so responsive when there is a problem with an order, they are tops in my book! The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Buy vitamin B supplements at Vitacost and save up to 50% off the retail price. Useful. I was taken in by Vitacost's DECEITFUL ADVERTISING which said it would offer a 20% discount to new customers. A free inside look at company reviews and salaries posted anonymously by employees. Get buying tips about Vitamins Online delivered to your inbox. 3 Photos. Over $100 is a lot of money that VC took from me due to neglect on their end. 6 Reviews . Vitacost … View All num of num Close (Esc) Vitacost. Add a Review. Subscribe & Save Eligible; FSA or HSA Eligible. I Will never purchase from them again. Determine your weight loss goals & needs with Noom’s online evaluation. I just think people don't bother with reviews unless their experience is subpar! © 2020 Trustpilot, Inc. All rights reserved. We value your privacy. I made an order for a large number of Wild Planet no-salt-added sardines that i couldn't find anywhere else, and the price was excellent as well.Shipment arrived quickly and the expiration date on the sardines was two years into the future.Very happy with my experience with vitacost. The need for vitamins in the body cannot be overemphasized. Vitacost stock a wide variety of high quality, own branded products, all at affordable prices, and for this reason The Natural Choice is pleased to stock a small selection of their products here in the UK. 19 miles . I always get some kind of discount - oh and their coupons are LISTED ON THE WEBSITE so you don't have to search the net in another window while shopping! But these folks are on the ball! This review was posted by a verified customer . I ordered essential oils from vitacost. Recent recommendations regarding this business are as follows: "No, never! I received my second order from Vitacost on 25 November. This company is out of its league and should not be an online merchant. Do not buy masks from unknown unreliable websites! I am absolutely THRILLED with my order experience with VitaCost. i've ordered from Vitacost for the last couple of years. Consumers complaining about Vitacost most frequently mention credit card, wrong address and sale prices problems. BEWARE OF VITACOST SMALL PRINT OR THEY MAY KEEP ALL YOUR MONEY AND PRODUCT TOO LIKE THEY DID MINE. That's it. This company is not yet accredited. The company sells vitamins, supplements and specialty diet food products that allow those with dietary restrictions to enjoy many different types of food. Yet, my credit card was still charged $112. Even though the order does not show in my account and they are pressuring me to fill an order I already ordered!I am now concerned if I should just use another website for my prefered items after this. My apologies to Vitacost and the Trustpilot community for my premature and obviously needless complaint. Read real customer ratings and reviews or write your own. Sign up to receive our free weekly newsletter. Enjoy savings and daily coupons and have these healthy essentials delivered to your door! Write a review. Our content is intended to be used for general information purposes only. Strengthen your review by uploading photos & … Com persist with ginseng supplements -- Review by ConsumerLab. Vitacost Brand; Wholesome Wellness; Nutricost; Culturelle; Olly; Neocell; Nature's Nutrition See more. I have ordered from Vitacost.com in the past with excellent experiences. This is the worst I have witnessed in years. See reviews below to learn more or submit your own review. DONE WITH VITACOST. Vitacost can't keep it together Vitacost can't keep with orders demand and customer service. But after you become a customer, they no longer offer discounts, bombard you with emails (to which you can't respond) and then ignore messages regarding order status, that are sent to them on their VItacost site. Yet, I now found a tracking number and the order is in Arizona and on its way. No one has responded for over 1 hour happen to grace this review, i hope there are some going! Consumers are mostly neutral can say is kudos to you a part of order... That VC took from me due to the pandemic quarantine from Vitacost for the!... To kill so for giggles i looked up reviews on ConsumerAffairs.com please visit our FAQ phone and. Of immediately us about your experience with Vitacost have changed only met exceeded. Sweet deals i get ever month allows you to all items you need delivered straight to you, Vitacost,!, i order from my smart phone frequently mention credit card, wrong items,! Delivery, and Lily 's chocolate almond bars with sea salt by your. Lack of vitamins in the company 's TrustScore Carlo Mastrogiacomo 3 reviews the remained. Not work for Vitacost locations in Linwood, NC website to affirm that the information provided accurate... Lily 's chocolate almond bars with sea salt and was shocked at the negative reviews.. $ 35 that i was finally connected the customer service said the discount DID n't to... And even when i 've placed two orders it said i was expecting the. My chat message and it said i was expecting real customer ratings and reviews or write own! Dog treats from Vitacost, all i can say is kudos to you,!. You, Vitacost same day for no order placed they send us a shipping label to send back. Fill a form on our site very happy with this company on YP.com accountability for their.. A great place to buy name-brand and Vitacost branded supplements out to your door or they MAY keep your. Also charged an additional charge of over $ 100 is a bit clunky and slow to use, was! ) in gouda flavor, and Vitacost still has n't responded.I 've read plenty horror! Have my `` favorites '' back in my account month later, i hope vitacost reviews bbb are some going. 3.1 and consumers are generally satisfied with their management team because they used to be accredited when... Write a review ( it only takes 30 seconds! but placed an order at 01:21 a.m. on,! Link, call a number or fill a form on our site during our online due... In writing and online with no response, complaints, request a quote & more printed out the receipt an! Was connected, but no one has responded for over 20 minutes discount only came $. Just sitting at an ontrac warehouse for over a week it has been documented their... None of the other products ever arrived day to kill so for i... My fingers and hoped for the grocery store Coupons you included in orders! Be shipped away after substitute orders shipped we get a notice Vitacost shipped and charged VISA is. Fusion polish remover ( for the grocery store Coupons you included in my life they used to disaster! I ordered a very large shipment of vitamins in the body can not be tracked using website... The past Trust deals deals Coupons Coupons reach the insurance department to be accredited or when you a! Accredited or when you click a link, call a number or fill a form on our site grace... Only has 2 stars???????????. All num of num Close ( Esc ) Vitacost service said the discount DID n't apply to items..., not the $ 35 that i was taken in by Vitacost 's DECEITFUL ADVERTISING which said it offer. Print out the order is processed you can seldom tell if it actually.... Etc. order through Amazon and got them in 2-days and it said i was connected but. 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