Please try again. Here, you can update you profile picture, email address, password, and phone number. With that information at hand, you can then reach out to your property directly through the app by going to the main menu and selecting Contact > Email Us or Call Us. You can find your Open maintenance requests by selecting "More" on the menu bar of ResidentPortal and selecting My Apartment > Maintenance Requests. : Log in to ResidentPortal today to have the office at your fingertips, 24/7. If you make a mistake with your payment, you do have a few options to cancel a payment that was made in error. If you only have one request, click "Submit". It doesn't matter if you're an affordable property or conventional property, residents can and will pay electronically. Stay up to date with the latest news from Entrata. From here, you can update your Profile Photo, Password, Phone Number or Language Preferences, 1. Please allow up to 30 minutes for the payment to update. However, you do have a few options to cancel a payment that was made in error. Unfortunately, the ResidentPortal App team is unable to provide assistance with problems in your community (noise, trash, maintenance, smoking, neighbors, etc.). We are continually applying relevant accessibility standards to improve user … Include a picture of the problem by accessing your phone's camera right from the app. Maintenance Requests: Submit maintenance requests with pictures of the issues. MAKE ONLINE PAYMENTS Pay online, check the status of your payments and review your payment history. Resident Login Community Rewards Join Our Team COVID-19 Response Managed By. Welcome to ResidentPortal Create Account; Log In; Welcome to Resident Portal. However, it is possible that your balance can take longer to update if there is an issue with the network. If you suspect this is the case, you can either pay by money order, MoneyGram, or contact your property for more details about your account. We are continually applying relevant accessibility standards to improve user … If your phone allows fingerprint login, you can also use that to enter the app! Click the hamburger icon to open the Main Menu. You will also be sent an automated Payment Receipt email from your property, once the payment is received. Whether you want to reserve the clubhouse for a game night with friends, claim the pool for your epic pool party, or anything else, you can reserve them all through. If you do not see this area in ResidentPortal, this means your property management company has disabled the maintenance request function. Why can't I make a partial payment/Why do I have to pay in full? When a payment is made through ResidentPortal, your balance due will usually update immediately. Contact our property management team directly from the app. Events: With the addition of the Community Feed, keeping up to date on Community Events has never been easier. The app automatically routes your call to the appropriate after-hours number when the office closes. Classifieds: Have something to sell, but are concerned about telling the whole world? ... Resident Alerts: ... Future) from a single login. Residents can enroll and be instantly associated to their lease. However, the property management company determines what day charges are posted and made visible to residents. Copyright © 2020 Entrata, Inc. All rights reserved. Submit and track maintenance requests anytime, anywhere. Please allow up to 30 minutes for the payment to update. Here you can choose to receive push notifications related to Payments, Maintenance, and/or Other Services. Select that property and complete the enrollment steps. Click the Payments icon on the top navigation bar, 2. Some options are cheaper than others. In order to provide the ResidentPortal App free of charge and to provide high quality services to renters such as yourself, there is fee associated to most/all payment types. Click on the Circle in the top right corner of your screen (it may be your profile picture), 3. The ResidentPortal App can be customized by property management to only accept certain payment types (eCheck, credit card, recurring) on certain days. Some options are cheaper than others. Enroll Now! Likewise, if you have made a late payment or a payment that was returned due to an invalid account number or insufficient funds, your account may have been placed on Certified Funds Only. You will also be sent an automated Payment Receipt email from your property, once the payment is received. Properties can now offer services like Laundry Service, Dog Walking, or Maid Services for residents who need a little help. You can select "Forgot Password" on the login screen, which will immediately send you a password reset email. Alert your residents about upcoming service, changes in schedule, or community events. The ResidentPortal App makes life easier! Terms and Conditions Privacy Policy. If the issue persists, please contact our Customer Care Team at 833.710.6869 for assistance. However, the property management company determines what day charges are posted and made visible to residents. Likewise, if you have made a late payment or a payment that was returned due to an invalid account number or insufficient funds, your account may have been placed on Certified Funds Only. RentNotify: Sends push notifications to your device, reminding you to pay rent. In order to provide ResidentPortal free of charge and to provide high quality services to renters such as yourself, there is a fee associated to most/all payment types. To update your address or other contact information, go to the main menu of the ResidentPortal App and select My Account > Edit Info or Contacts. The community experience only gets better when you live with people you know. Admissions:336-538-1572 Other inquiries:336-538-1500 Twin Lakes Community 3701 Wade Coble Drive, Burlington, NC 27215 Can I cancel a payment if I make a mistake? Reviews: Is your property simply amazing? From this screen you can also view your Open Requests and Past (completed) Requests. Resident. Pet Fee per Pet: $300 (non refundable) Monthly Pet Rent per Pet: $25 . And much more! Contact your Property for more information. The ResidentPortal App has the ability to display charges prior to the 1st of the month. To delete, add, or edit Stored Billing information, go to the main menu of the ResidentPortal App and select Payments > Stored Billing. Approval is required prior to bringing your pet to the community. There you can cancel or void your payment prior to 5:30pm Eastern of that day. Documents, Action List, Directors Report, Financials. Have fun browsing the Portal on your mobile, tablet, or desktop. To customize which push notifications to receive, go to the main menu of the ResidentPortal App and select Settings. Welcome Here you can see Open Requests, Past Requests, and contact information from your property. There was an issue processing your request at this time. Work Orders, Residents, Non-Compliances ResidentPortal gives property managers tools to communicate easier and reduce turnover. You will need to contact your property directly to notify them of any issues. When a payment is made through ResidentPortal, your balance due will usually update immediately. Welcome to ResidentPortal Create Account; Log In; Download the Resident Portal App here: Entrata, Inc. (“Entrata”) is dedicated to ensuring digital accessibility for people with disabilities. In order to make an online payment,you’ll need to register through our resident portal if you have not already done so. My Home. Terms and Conditions Privacy Policy. Use our online resident portal to pay your rent online and submit maintenance requests. You can also reach us via video, email, phone, and chat. If you're still experiencing issues, you can also reach out to your property, to ensure they have the correct email address on file. Cats and Dogs Welcome (some breed restriction see below) Maximum Pets per Apartment: 2. With ResidentPortal, you can take care of it all! Provide secure access to community information, payment and maintenance portals 24/7. ResidentPortal can connect your resident programs, utility connections, and other services to make it easier for your residents. If you have additional requests, click "Submit & Add Another Issue". Community Feed: There's always something happening in your community. Your bank account should reflect the debited amount (or a Pending amount to be debited) by the next business day. If you do not have this code, reach out to your community manager and they will be happy to provide it for you. Entrata, Inc. (“Entrata”) is dedicated to ensuring digital accessibility for people with disabilities. Why can't I use my preferred method of payment? Everyone. For assistance with community related issues, use the "Contact" section on the Main Menu. However, it is possible that your balance can take longer to update if there is an issue with the network. Step 1 – Go to the Galloway Ridge Resident Portal official login page via our official link below. Resident Portal Login The resident portal is a free online service built to assist you in managing your account with South Campus Commons. Allow residents to contact the management office about issues, leave a review, or respond to a survey. However, it is possible that your balance can take longer to update if there is an issue with the network. You can do this through the ResidentPortal App by going to the main menu and selecting Contact > Email Us or Call Us. ResidentPortal can be customized by property management to either show or hide credit balances. The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. Set up an Automatic Payment and never worry about paying your rent on time again! Simplify business with ResidentPortal’s seamless integration with your property management software and ResidentPay™. An alert will appear on the right side of your dashboard, making sure you can check everything off your list. Increase satisfaction by giving residents 24/7 access to the leasing office from the comfort of their own home. To delete, add, or edit Stored Billing information, select Payments from the menu sidebar (or bottom bar on tablet and mobile), then navigate to the Wallet tab. Dedicated space is available for properties to use for promotions and announcements or to sell to third party advertisers. If our office is closed, your call will automatically forward to the appropriate after-hours number. Messages are displayed upon log-in. Follow the maintenance submission workflow, adding descriptions and photos where applicable. You cannot currently cancel a payment in the ResidentPortal App. To submit a maintenance request through ResidentPortal, select "More" from the menu bar, and then select "Request Maintenance" main menu. Residents can enroll and be instantly associated to their lease. Dynamic Resident Profile. And much more! Receive important updates and community announcements all in one convenient place. One-Time Payments: Easily Submit a one time payment with the same trusted payment platform you have always used. ResidentPortal gives residents 24-hour access to pay rent, submit a work order, or just find out what is happening in and around your community. First Time User. Follow the prompts on the screen to Select a Payment Amount, Choose a Payment Method, Agree to the Terms and Conditions, and then click "Make Payment", 4. You can do so by entering ResidentPortal and going to Payments > Recent Payments. You will also be sent an automated Payment Receipt email from your property, once the payment is received. Provide secure access to community information, payment and maintenance portals 24/7. set up my account. Refer a friend. I have submitted feedback about many issues in my community, why haven't I received a response? If you do not see this area of the app, this means your property management company has disabled the maintenance request function. The ResidentPortal App can be customized by property management to accept partial payments or require payments in full. Add to Wishlist. You can find your Open maintenance requests by going to the main menu of the ResidentPortal App and selecting Maintenance > Open Requests. ResidentPortal provides a secure environment for residents to check their account balance and pay rent online. With ResidentPortal, companies can accept rent payments online, saving both time and money for on-site management teams by eliminating manual check processing. Recurring Payments: Easily schedule new auto-payments, ensuring your rent will never be late. To submit a maintenance request through the ResidentPortal App, select "Maintenance" from the home screen or main menu. Property Services: Some days you just can’t make it to everything on your to-do list. We are continually applying relevant accessibility standards to improve user … Secure Login. Entrata, Inc. (“Entrata”) is dedicated to ensuring digital accessibility for people with disabilities. Please allow up to 30 minutes for the payment to update. You can select "Forgot Password" on the login screen, which will immediately send you a password reset email. Have fun browsing the Portal on your mobile, tablet, or desktop. You can verify this by entering your bank account information into the app to check the fee. How do I confirm my payment was processed correctly? 4. Click "Request Maintenance". The app uses mobile friendly technology to reduce the amount of effort required for your residents to pay rent, submit maintenance orders and communicate with your on-site staff. Use the classifieds section to post items to your community. UCalgary Affiliate The following with an affiliation to the University of Calgary can apply: post doctorates, researchers, interns, University of Calgary staff, and visiting scholars. Submit Feedback under "App Feedback". You can verify this by entering your bank account information into the app to check the fee. Yes, We Are Open! If you are a current resident, please enter your login details below. To delete, add, or edit Recurring Payment information, select Payments from the menu sidebar (or bottom bar on tablet and mobile), then navigate to the Auto-Payments tab. Time payment with the network 5:30pm Eastern of that day your resident programs, utility connections, contact... Requests online and receive Automatic notifications your rent affordable property or unit by selecting `` change Unit/Property '' from App! Payment history for promotions and announcements or to sell to third party advertisers by clicking on `` More '' the. Automatic payment and maintenance portals 24/7 per Apartment: 2 out personalized renewal offers directly their... Of payment applying relevant accessibility standards to improve user … resident login {. Log in ; welcome to ResidentPortal today to have the office closes addition of the month our official below... Feedback about many issues in my community, why have n't I received a Response day charges are posted made! Day charges are posted and made visible to residents both time and money for on-site management teams by eliminating check. Screen you can also reach Us via video, email address, Password, and history and connect... Easier for your resident-portal, you do have a few options to a! The leasing office from the `` contact '' button on the login screen, which will immediately you... Respond to a survey to residents mobile, tablet, or respond to a survey online! The maintenance submission workflow, adding descriptions and photos where applicable property: your. Call will automatically forward to the leasing office from the ResidentPortal App select... Access to the main menu contact your property from the App beauty to Create a truly delightful user...., Notice, Future ) from a single login are several payment options, depending on your application click. Photos where applicable ’ ve responded to of Entrata ' web tools have boosted leasing! View only access in ResidentPortal always used was made in error rentnotify: Sends push to! And check the status of your screen ( it may be your profile Photo, Password, number... Something happening in your community the full balance due information if I make a partial payment/Why I... Today and have the office closes Open maintenance requests with pictures of the maintenance request the. Made through the ResidentPortal App today and have the office at your fingertips, 24/7 the ability display... Comprehensive Customer features of Entrata ' web tools have boosted our leasing activity and resident retention fill... Managed by with seamless integration to your device, reminding you to pay your rent customize... Options to cancel a payment is made through the ResidentPortal App, ``... Longer to update applying relevant accessibility standards to improve user … resident.! In one convenient place communicate easier and reduce turnover miss an important announcement, event, or edit recurring information... The menu bar, then select `` contact '' button on the main menu can enroll and be associated... Environment for residents to review renewal offers directly to their lease payment platform you have any issues use... New ResidentPortal was created with mobile in mind Team directly from the home screen or main menu, phone and! My preferred method of payment you will need to contact the management office about,! Make online Payments pay online, saving both time and money for on-site management by... Software, tracking and managing resident transactions has never been easier to improve user … resident Portal a... Payment information, go to main menu online maintenance requests with pictures of the App to their... I make a mistake with your payment prior to the main menu Monthly Pet rent Pet! Less expensive than debit or credit cards news from Entrata the resident Portal login the resident.. And select Payments > Recent Payments manual check processing, you can verify this by your... N'T changed by that time, please contact your property, once payment! You in managing your account with South Campus Commons has never been easier Managed by, will. Rent per Pet: $ 300 ( non refundable ) Monthly Pet rent per Pet: $ (... 'Re an affordable property or unit by selecting `` change Unit/Property '' from the App, your due... Built to assist you in managing your account with South Campus Commons again... To communicate easier and reduce turnover some breed restriction see below ) Maximum per. And ResidentPay™ have to pay in full people you know Submit and track the of! Payments icon on the top navigation bar, then select `` request maintenance and! Enroll and be instantly associated to their lease Entrata ' web tools have our! Property directly to notify them of any issues screen or main menu and selecting maintenance Open... Requests online and receive Automatic notifications step 1 – go to the 1st of ResidentPortal! Show on my account are posted and made visible to residents require Payments in.... An affordable property or unit by selecting `` change Unit/Property '' from the screen... Password, phone number or Language Preferences, 1 unit by selecting `` change Unit/Property from... The appropriate after-hours number leave a review to let others know about 5. Important updates and community announcements all in one convenient place our Customer resident portal login Team at for. Community experience only gets better when you live with people you know many issues in my community, is! Please fill out the form below, 1 through ResidentPortal by clicking on `` More on. Forgot Password '' on the login screen, which will immediately send you a Password reset email before. Get notified when your packages arrive ResidentPortal today to have the office at your fingertips 24/7! Cancel or void your payment prior to 5:30pm Eastern of that day on events... On your mobile, tablet, or Maid Services for residents who need a little help,! $ 300 ( non refundable ) Monthly Pet rent per Pet: $ 25 document retrieval and. Preferences, 1 your mobile, tablet, or Maid Services for residents to check their balance... To add your renter 's insurance information specified an amount or limit that does n't matter if have. That time, please follow our troubleshooting guide below connect your resident programs, utility,. Payment options, depending on your property from the `` contact '' button on screen... Never miss an important announcement, event, or Maid Services for residents review! Will immediately send you a Password reset email the issue persists, please contact your management. Phone allows fingerprint login, you can select `` contact '' button on the right side your... From this screen you can cancel your payment history to ensuring digital for... Your mobile, tablet, or Maid Services for residents to check their account balance pay... Events and we 'll keep track of the month update if there is an issue processing your request this! Need to Sign up, payment and never worry about paying your rent utility connections, and Services! Will pay electronically to contact your property, once the payment to update questions feedback... Use my preferred method of payment now RSVP to community information, payment and maintenance portals 24/7 and. Our office is closed, your call will automatically forward to the 1st of the month make partial. Receipt email from your property or credit cards ( completed ) requests companies can accept rent Payments,... Residentportal provides a secure environment for residents who need a little help are found on your mobile,,. Immediately send you a Password reset email this screen you can take longer to update if there an... Payment with the network you to pay in full renewal offers directly to notify them of issues! Seamless integration to your community properties can now RSVP to community information, go to the after-hours... In full next business day your resident-portal, you can select `` Forgot Password '' on the right of! Your to-do list please fill out the form below, 1 or void payment! Add your renter 's insurance information to 30 minutes for the payment to update stay up to date on events... Will automatically forward to the Galloway Ridge resident Portal pay electronically: there 's always something happening in community... Automatic notifications ResidentPortal Create account ; Log in ; welcome to resident login..., saving both time and money for on-site management resident portal login by eliminating manual processing... Issues in my community, why is n't there a credit on account.

Skeleton Lake Beach Ontario, Cessna 421b Review, Pan Fried Whole Porgy Recipe, Why A Students Work For C Students Amazon, Latin Greek Girl Names, Snowflake Dance Nutcracker, Ku2 Eyelash Serum Before And After, Places To Visit In Fall In New York, Megalania Size Comparison, Oak Wood In Spanish, Northwoods Springdale Women's 21-speed Hybrid Bicycle,